DunkPilot

At DunkPilot, we fundamentally believe your family's data belongs to you—not us, not advertisers, and not Big Tech. We built DunkPilot as an alternative to surveillance-driven AI platforms. This policy explains exactly how we handle your information, in plain language.

What Makes Us Different

We are completely self-contained. We don't use third-party data brokers, advertising networks, or analytics providers that track your family. We don't integrate with social media platforms. We built our own infrastructure specifically to protect your privacy.

We will never sell your data. This isn't a business model consideration—it's a core principle. Your family's learning journey is not a product to be monetized.

Information We Collect

Account Information

• Parent/guardian email address (for account creation and important communications)
• Child's first name and age (to personalize learning experiences)
• Account preferences and parental controls

Learning Data

• Conversations between your child and our AI tutors
• Learning progress, vocabulary growth, and educational metrics
• Session duration and frequency of use
• Learning preferences and areas of difficulty

Technical Information

• Device type and operating system (to ensure app compatibility)
• App performance data and crash reports (to maintain service quality)
• General usage patterns (to improve our AI's effectiveness)

What We Don't Collect

• Real names or full names of children
• Location data or device tracking
• Social media profiles or external accounts
• Biometric data or voice recordings
• Any information not directly necessary for education

How We Use Your Information

To Provide Educational Services

We use learning data to power our AI tutors, track your child's progress, and provide you with meaningful insights about their educational journey.

To Improve Our AI (Privacy-Preserving)

We use aggregated, de-identified learning patterns to improve our educational AI models. This means:

• Individual conversations are never used for training
• All data is stripped of identifying information before analysis
• Learning patterns are analyzed in aggregate across many users
• Your child's specific data cannot be reverse-engineered from our models

To Ensure Safety and Security

We monitor for inappropriate content, technical issues, and potential security threats to maintain a safe learning environment.

What We Will Never Do

• Sell Your Data. Never. Not to advertisers, data brokers, or anyone else.
• Share Your Data Commercially. We don't partner with marketing companies, advertising networks, or data analytics firms.
• Track Your Family Across Platforms. We don't embed tracking pixels, use cross-platform identifiers, or participate in advertising ecosystems.
• Use Your Data for Non-Educational Purposes. Your family's learning data is used exclusively to improve educational outcomes.

When We Might Share Information

We will only share your information in these limited circumstances:

• Legal Requirements. If compelled by valid legal process (subpoena, court order, or legal obligation), we will share only the minimum data required and will notify you unless legally prohibited.
• Safety Emergencies. If we believe disclosure is necessary to prevent harm to a child or others, we may share relevant information with appropriate authorities.
• Business Transfer. If DunkPilot is acquired, your data would transfer under the same privacy protections outlined in this policy.

Your Rights and Controls

Complete Data Control

• Access: Request a complete copy of all data we hold about your family
• Correction: Update or correct any information in your account
• Deletion: Permanently delete your account and all associated data
• Portability: Export your child's learning progress and data

Parental Controls

• Review all conversations between your child and our AI
• Set time limits and content restrictions
• Pause or suspend learning sessions at any time
• Receive detailed progress reports on your schedule

Data Retention

• Active accounts: Data retained while your account is active
• Inactive accounts: Data automatically deleted after 12 months of inactivity
• Deleted accounts: All data permanently deleted within 30 days
• Backup systems: All data removed from backups within 90 days

Children's Privacy (COPPA Compliance)

DunkPilot is designed for children under 13 and complies with the Children's Online Privacy Protection Act (COPPA):

• We collect minimal information necessary for educational services
• Parents have complete control over their child's data
• We don't share children's information with third parties
• We provide clear, ongoing notice of our data practices
• Children cannot share personal information through our platform

Data Security

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
• Access Controls: Only essential personnel have access to user data, and all access is logged and monitored.
• Regular Audits: We conduct regular security assessments and penetration testing.
• No Cloud Dependencies: We maintain our own secure infrastructure and don't rely on third-party cloud services that could access your data.

International Users

If you're outside the United States, your data may be processed in the US where our servers are located. We ensure the same privacy protections apply regardless of your location.

Changes to This Policy

We will only update this policy to:

• Clarify existing practices
• Comply with new legal requirements
• Enhance privacy protections

Any material changes will be communicated 30 days in advance via email and in-app notification. Continued use after the notice period constitutes acceptance of the updated policy.

Our Commitment

This isn't just a legal document—it's our commitment to your family. We chose to build DunkPilot as a privacy-first alternative because we believe families deserve better than surveillance-driven education technology.

We're here to serve your child's learning, not to extract value from your family's data.

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